• Home
  • Why
  • What
    • TrackBack.Calls
    • TrackBack.Email
    • TrackBack.Scan
    • TrackBack.Inbound
  • Where
  • Blog
  • Contact
Trackback Every lead deserves great follow-up

Queen’s Awards for Innovation
and for International Trade

Email Lead Follow-up and the Impact on the Customer Experience

Posted on 27th March 2019/ Blog, Industry Statistics / No Comments

For the past few years the automotive industry has seen a trend towards lead follow-up by email, after all it can be automated, personalised and measured. And with the right program you can guarantee that 100% of leads are responded to. But does responding to a lead by email help to move customers along in […]

Continue Reading »

We Are Hiring – Customer Experience Team Leader Required

Posted on 12th March 2019/ Blog, Careers, Company News / No Comments

Are you passionate about Customer Experience? Are you experienced in managing a team and conducting Quality Assessment in a customer communication or contact centre environment? If this sounds like you or someone that you know then we’d love to hear from you! Please see the full job description below and submit your CV and covering letter […]

Continue Reading »
MOST RECENT ARTICLES
  • MG Motor Belux launches TrackBack
  • Skoda Italia invests in lead follow up to improve customer experience
  • Do leads return voicemails?
  • TrackBack adds 8th Brand in Belgium
  • Tracking when leads call you back
HISTORICAL POSTS
  • June 2022
  • February 2022
  • January 2022
  • December 2021
  • October 2021
  • August 2020
  • October 2019
  • September 2019
  • June 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019

Links to:
  • GDPR Privacy Statement
  • Terms and Conditions
  • Privacy Policy
  • Code of Practice
  • Complaint Code
  • Sitemap

Copyright © 2021 TrackBack is provided by 10ACT Ltd

Follow Us