Email Lead Follow-up and the Impact on the Customer Experience

Posted on 27th March 2019/ Blog, Industry Statistics / No Comments

For the past few years the automotive industry has seen a trend towards lead follow-up by email, after all it can be automated, personalised and measured. And with the right program you can guarantee that 100% of leads are responded to. But does responding to a lead by email help to move customers along in […]

We Are Hiring – Customer Experience Team Leader Required

Posted on 12th March 2019/ Blog, Careers, Company News / No Comments

Are you passionate about Customer Experience? Are you experienced in managing a team and conducting Quality Assessment in a customer communication or contact centre environment? If this sounds like you or someone that you know then we’d love to hear from you! Please see the full job description below and submit your CV and covering letter […]

Email Lead Follow-up and the Impact on the Customer Experience

We Are Hiring – Customer Experience Team Leader Required

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