Bridge Motorcycles represent Triumph, Honda, Suzuki, Yamaha, Kawasaki and Piaggio in Exeter, and are without a doubt the biggest thing on two wheels in the city and surrounding area.
Having used Calls2Account for a couple of months, Lee Anthony, Director at Bridge Motorcycles, has just given us the following feedback that we would like to share with you:
“We have been working with Calls2Account for a couple of months, and I am confident that the system has pretty much paid for itself. Calls2Account has allowed us to quickly establish the marketing avenues that work, and those that do not. This is allowing us to focus on marketing that gives us a greater return on our investment and save money on those that don’t”.
Lee went onto say:
“We have been pleased that call recording element of Calls2Account has shown that we do offer our customers a great level of service over the telephone, but like most things in life, there is always room for improvement. The call recordings provide us with valuable insight and a better understanding of our customers’ needs, this then helps us to provide our staff with the coaching and training to always exceed them”.
Lee, Thank you for your valued feedback and we wish you a great season this year!