SsangYong is the 8th brand to choose TrackBack in the Belux region where our services are already used by Audi, SEAT, Skoda, Volkswagen, Volkswagen Commercial Vehicles, Hyundai and Suzuki.
Gareth Thomas, Managing Director of TrackBack says “We are delighted that SsangYong have chosen to use TrackBack in Belgium to make sure that every sales lead is followed up professionally and in a timely manner. This will increase their sales opportunities and improve the customer experiences in this important European market”
As the proportion of digital sales enquiries increase, so does the need to make sure that every customer enquiry receives a fast and high-quality response from the dealer. TrackBack integrates with existing brand lead management systems with minimal client effort or disruption to their current processes. TrackBack allows SsangYong to introduce objective real-time contact tracking without having to introduce a new lead or response management system at Brand or Dealer level.