Personal interaction is still integral to the car buying process

In today’s digital society we are becoming increasingly immersed in shopping online for goods like food, clothes and even white goods without ever seeing the items in the flesh. Every day we are influenced by cleverly targeted adverts and recommendations that are based on our unique browsing and purchase history. This is just one small […]

Continue Reading »

TrackBack sponsors Citroën Best Sales Team Award

TrackBack are proud sponsors of the Best Sales Team award, that was presented to Robins and Day Liverpool for their outstanding Sales performance. The Citroën Excellence Awards were held on Thursday 21st February in Hinkley, Leicestershire and the Best Sales Team award was presented by Eurig Druce, Sales Director for Citroën and Romesh Ranganathan.   […]

Continue Reading »

TrackBack customer Suzuki voted top automotive brand in 2019 customer satisfaction index

The latest UK Customer Satisfaction Index (UKCSI) report produced by the Institute of Customer Service has revealed that TrackBack users, Suzuki UK, has been ranked as the best automotive brand. The research asks 45,000 consumers to rate their experiences of dealing with nearly 260 different companies across 13 sectors, including those in the motor industry. As well as reporting an […]

Continue Reading »

Dynamic Customer Success Manager Required

We are looking for a dynamic Customer Success Manager to join our brilliant and fast growing team. You’ll be passionate about client success and driving excellence in lead management. You must have great organisation and communication skills with a ‘can-do’ attitude. Crucially, you’ll need to have previous experience in either the sales or advertising sides […]

Continue Reading »

TrackBack reveal European lead follow-up insight at Auto CRM event

TrackBack is proud to be sponsoring ENG’s 18th Automotive CRM and Marketing Excellence Summit in Amsterdam which is taking place on 28/29 November 2018. This respected and well attended event is a fantastic opportunity for networking and exploring technology and techniques that can ensure customer loyalty and create brand advocates. Key topics will include: – […]

Continue Reading »