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Category Archives : Client News
Kia Spain has always understood the value of fast and effective OEM sales lead conversion. As several of its larger dealerships already employ dedicated lead follow-up staff to great effect, Kia Spain recognised the need for an additional solution to help maximise conversion of leads into showroom visits – and sales – across their entire […]
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Skoda Italia are the latest brand to roll out TrackBack’s lead follow-up measurement services across their entire dealer network. Fully integrated into their Salesforce lead distribution and management system, TrackBack will measure and report on lead follow-up activity without changing any of their existing processes. Measuring telephone and email follow-up by their dealers, of centrally […]
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SsangYong is the 8th brand to choose TrackBack in the Belux region where our services are already used by Audi, SEAT, Skoda, Volkswagen, Volkswagen Commercial Vehicles, Hyundai and Suzuki. Gareth Thomas, Managing Director of TrackBack says “We are delighted that SsangYong have chosen to use TrackBack in Belgium to make sure that every sales lead is […]
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Volkswagen Financial Services UK LTD has launched TrackBack as an integral part of their RENEW programme. The TrackBack call tracking service has been fully integrated with the Chrysalis Key2Key system for Audi, SEAT and ŠKODA UK with the aim of rolling out across all the brands in the Group in 2020. Jessica Hartwell from Volkswagen […]
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TrackBack is proud to announce that Nissan Motor GB is the latest manufacturer to use our award-winning services following the launch of our systems to their dealer network on the 17thJune. The programme will integrate with Nissan Motor GB’s lead management system, providing lead tracking and real-time reporting to the dealer network. TrackBack believes that […]
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TrackBack are proud sponsors of the Best Sales Team award, that was presented to Robins and Day Liverpool for their outstanding Sales performance. The Citroën Excellence Awards were held on Thursday 21st February in Hinkley, Leicestershire and the Best Sales Team award was presented by Eurig Druce, Sales Director for Citroën and Romesh Ranganathan. […]
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The latest UK Customer Satisfaction Index (UKCSI) report produced by the Institute of Customer Service has revealed that TrackBack users, Suzuki UK, has been ranked as the best automotive brand. The research asks 45,000 consumers to rate their experiences of dealing with nearly 260 different companies across 13 sectors, including those in the motor industry. As well as reporting an […]
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With the continuing increase in digital leads and focus on responding to leads in a timely manner, Suzuki Belux has partnered with TrackBack to ensure that enquiries receive a timely response from their local dealer. TrackBack has been rolled out across the entire dealer network in both Belgium and Luxembourg, and being fully integrated with […]
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As customers increasingly research cars online and submit digital enquiries, Mazda UK has partnered with TrackBack to ensure all online enquiries receive a prompt and professional response from their chosen retailer. The TrackBack system is fully integrated with Mazda’s Lead Management System and will speed up the time it takes to respond to customer requests […]
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New reporting suite will improve speed and efficiency of digital customer communication With the continuing move from traditional to digital methods of contact between customers and retailers, Volvo Car UK has partnered with TrackBack to ensure anyone making an online enquiry receives a timely and high-quality response from their chosen retailer. The TrackBack system is […]
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