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Category Archives : News and events
Kia Spain has always understood the value of fast and effective OEM sales lead conversion. As several of its larger dealerships already employ dedicated lead follow-up staff to great effect, Kia Spain recognised the need for an additional solution to help maximise conversion of leads into showroom visits – and sales – across their entire […]
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TrackBack and Chrysalis Loyalty are delighted to announce that the TrackBack lead contact tracking solution is now fully integrated with the Chrysalis Loyalty Key2Key retention software. Key2Key is an industry leading retention solution that ensures that high-converting leads are identified and presented to Dealers at the right time to maximise the opportunity to create loyalty. […]
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Our goal at TrackBack is to improve lead follow-up. One aspect of our service that has been designed to dramatically increase the speed of lead follow-up at the dealership is our dealer alert functionality. The alert functionality sends an SMS and/or an email to the sales team when a new lead is available. We also […]
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Volkswagen Financial Services UK LTD has launched TrackBack as an integral part of their RENEW programme. The TrackBack call tracking service has been fully integrated with the Chrysalis Key2Key system for Audi, SEAT and ŠKODA UK with the aim of rolling out across all the brands in the Group in 2020. Jessica Hartwell from Volkswagen […]
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The IAA (International Automobile Exhibition) is the largest car show in the world, open to both professionals and private visitors. Not only do leading manufacturers use the show to introduce new vehicles and products to the public for the first time, its also a great opportunity for discussion and talks on industry studies, concepts and […]
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Are you looking for an exciting flexible role, working from home for a minimum of 10 hours per week? This is a great opportunity to join our fast growing team and we are looking for people who have excellent listening skills, attention to detail and the ability to self motivate and work to deadlines. If […]
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One of the most common questions we get asked by our automotive manufacturer clients is “Which is the best method to follow-up customer sales leads”. The answer is, use the phone! This is often followed by “Should I use a call centre to contact leads or send them to our Dealers to follow-up?”. So here […]
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TrackBack are proud sponsors of the Best Sales Team award, that was presented to Robins and Day Liverpool for their outstanding Sales performance. The Citroën Excellence Awards were held on Thursday 21st February in Hinkley, Leicestershire and the Best Sales Team award was presented by Eurig Druce, Sales Director for Citroën and Romesh Ranganathan. […]
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We are looking for a dynamic Customer Success Manager to join our brilliant and fast growing team. You’ll be passionate about client success and driving excellence in lead management. You must have great organisation and communication skills with a ‘can-do’ attitude. Crucially, you’ll need to have previous experience in either the sales or advertising sides […]
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TrackBack is proud to be sponsoring ENG’s 18th Automotive CRM and Marketing Excellence Summit in Amsterdam which is taking place on 28/29 November 2018. This respected and well attended event is a fantastic opportunity for networking and exploring technology and techniques that can ensure customer loyalty and create brand advocates. Key topics will include: – […]
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