TrackBack Deployed Successfully In Italy For Fiat.

Posted on 10th June 2013/ TrackBack/ call analysis, call tracking, Calls2Account, car dealer, car sales, customer service, lead follow-up, lead management, marketing measurement, Network Insight, Preferred Call Recording Supplier, Sales Call Tracking, trackback / No Comments

Now we can track what happens to leads issued to dealers in any country worldwide! This has been a very exciting couple of months for Calls2Account. TrackBack has been providing transparency in the UK for several years between manufacturers and dealers over whether allocated leads have been called or not (it’s by far the best […]

Trackback Adopted By Triumph

Posted on 4th June 2013/ TrackBack/ call analysis, call reluctance, call tracking, Calls2Account, car dealer, car sales, customer service, lead follow-up, lead management, marketing measurement, Sales Call Tracking, sales lead management, trackback / No Comments

We are pleased to announce that Triumph Motorcycles have become the first motorcycle manufacturer to adopt our unique TrackBack service. Calls2Account have been working with Triumph on measuring, benchmarking and improving the telephone activity of their Dealers on inbound calls for a while. The introduction of TrackBack has extended this focus and allows Triumph to […]

Customer Service The Calls2Account Way

Posted on 19th April 2013/ Company News/ call analysis, call recording, call recording systems, call reluctance, call tracking, Calls2Account, car sales, customer service, lead follow-up, lead management, marketing measurement, Network Insight, Preferred Call Recording Supplier, Sales Call Tracking, sales lead management, telephone sales, trackback / No Comments

We recently appointed Pandora Vignaud as our new Customer Service Manager. She has taken over from Jennifer van der Schans who has gone travelling for a few months. Everyone at Calls2Account wishes her the best in her adventures! When interviewing for Jen’s replacement it got me thinking about our ethos for Customer Service, how we […]

Tagged : customer service

TrackBack Deployed Successfully In Italy For Fiat.

Trackback Adopted By Triumph

Customer Service The Calls2Account Way

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