Check if and when lead follow up emails are sent While it is well-known that responding by phone is far more effective at achieving showroom appointments than sending emails, not all customers like being contacted by telephone. Some prefer only giving an email address when completing online enquiries. Others might prove hard to contact by [...] Continue Reading »

Peugeot launches TrackBack to its UK dealers


TrackBack is excited to be live with another 255 dealerships in the UK, following the decision by PSA Peugeot Citroen to launch the lead-tracking service to its Peugeot dealer network. The launch of TrackBack to Peugeot’s UK dealer network follows a successful launch to the company’s Citroen dealers in July 2016. The number of vehicle […]

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Congratulations to Opel France for your award!

On the 17th December 2015, at the prestigious Shangri-La Hotel in Paris, Opel France won the award for “Best Response within one hour”. The Leads Awards are organised by the automotive newspapers Auto Info, and measured the response to 2600 new and used sales leads submitted to 29 car manufacturers in October and November 2015. […]

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