Our TrackBack platform is being used in 15 countries by a number of car manufacturers to detect if and when their dealers are following up the leads they provide.

A few days ago I attended a conference and heard someone say “Technology Tells, Speech Sells”.

Since the car was invented, car sales has always relied upon humans to sell vehicles to other humans.

Since the launch of TrackBack in 2009, our unique product has gone on to be used by manufacturers such as Mercedes-Benz, Smart, Fiat...

Do you think that the telephone call is now dead?

The founder of calls2account and the inventor of TrackBack regularly attends TED conferences.

This week I received an email from a training company asking me if I would like to attend some courses on social media marketing.

The easiest and fastest way to grow sales is to effectively follow-up 100% of sales leads received.

TrackBack is currently used across Europe by a number of car and light commercial vehicle manufacturers.

Our Customer Experience Manager holds regular training sessions with our team of dedicated staff members.

A recent review between Zoey Keeble and Nicola Rose of Beadles Group and Pandora Vignaud of Calls2Account.

Every so often I hear a Customer Relationship Management professional declare that customers should decide how they wish to be contacted.