TRACKBACK BLOG

With lead follow-up reporting from TrackBack, Maxus Germany aims to enhance customer experiences and boost sales for dealerships across the region.

Effective communication is crucial for customer satisfaction and business success. If you have already optimised your lead follow-up speed, TrackBack Scan is a logical next step.

In today's digital age, it seems like everything can be done online. From ordering groceries to booking vacations, technology has made our lives more convenient than ever before.

Kia Spain has always understood the value of fast and effective OEM sales lead conversion.

For VWG and Audi Italia, exceptional customer experiences with both the Brand and the dealer network are a top priority.

Already active in nine European countries, Ford of Europe continues to expand the rollout of TrackBack lead follow up technology across a total of 19 European markets.

We are pleased to announce that MG Motor Belux have chosen TrackBack as their partner to track and report on lead follow-up activity of their Brandstores.

Skoda Italia are the latest brand to roll out TrackBack’s lead follow-up measurement services across their entire dealer network.

One of the questions we often get asked at TrackBack when talking to clients about tracking dealer lead follow-up by phone is, “If the customer misses the dealer’s call but then phones back, can that be tracked and recorded as contact being made?”.