Queen’s Awards for Innovation
and for International Trade
One of the most common questions we get asked by our automotive manufacturer clients is “Which is the best method to follow-up customer sales leads”. The answer is, use the phone! This is often followed by “Should I use a call centre to contact leads or send them to our Dealers to follow-up?”. So here […]
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TrackBack are proud sponsors of the Best Sales Team award, that was presented to Robins and Day Liverpool for their outstanding Sales performance. The Citroën Excellence Awards were held on Thursday 21st February in Hinkley, Leicestershire and the Best Sales Team award was presented by Eurig Druce, Sales Director for Citroën and Romesh Ranganathan. […]
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The latest UK Customer Satisfaction Index (UKCSI) report produced by the Institute of Customer Service has revealed that TrackBack users, Suzuki UK, has been ranked as the best automotive brand. The research asks 45,000 consumers to rate their experiences of dealing with nearly 260 different companies across 13 sectors, including those in the motor industry. As well as reporting an […]
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We are looking for a dynamic Customer Success Manager to join our brilliant and fast growing team. You’ll be passionate about client success and driving excellence in lead management. You must have great organisation and communication skills with a ‘can-do’ attitude. Crucially, you’ll need to have previous experience in either the sales or advertising sides […]
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