Peugeot launches TrackBack to its UK dealers
TrackBack is excited to be live with another 255 dealerships in the UK, following the decision by PSA Peugeot Citroen to launch the lead-tracking service to its Peugeot dealer network. The launch of TrackBack to Peugeot’s UK dealer network follows a successful launch to the company’s Citroen dealers in July 2016. The number of vehicle […]
Continue Reading »TrackBack adds tracking of lead follow-up by email
Combining with market-leading TrackBack.Calls for a complete lead tracking solution TrackBack announces the introduction of TrackBack.Email. This new service allows vehicle manufacturers to track the follow-up of leads sent to dealers that are contacted by email. The new service fully integrates with the market-leading TrackBack.Calls, which tracks follow-up by phone, to give vehicle manufacturers and […]
Continue Reading »Looking back on TrackBack in 2015
Happy New Year! Inevitably, when the New Year rings in we think about what we have achieved in the last 12 months and where we may be in 12 months time. On a personal level there will be resolutions that in my case rarely last past the first invitation to the pub or inclement weather […]
Continue Reading »Coming soon TrackBack.Email
In response to demand from our clients, we have invented TrackBack.Email. Currently in beta test, TrackBack.Email will operate on the TrackBack platform alongside TrackBack.Calls to provide brands with visibility of lead follow-up by email together with any customer replies. It will also enable capture of outcomes for the automatic update of client lead management systems. […]
Continue Reading »CRM and Lead Management Systems Sometimes Need Help
CRM systems help a business maintain and share an understanding of their customers’ relationships with that business. They might also help the business schedule a range of contact opportunities with their customers. Lead Management Systems (LMS) manage sales and support opportunities in a similar way, but are focussed on compelling customer contact staff, especially sales […]
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