Queen’s Awards for Innovation
and for International Trade
Tagged : Network InsightWe know from research that quick and appropriate telephone follow-up of test drive requests by Dealers has a massive impact on sales. But we don’t really need the research, surely it is just common sense? If a prospect has requested a test drive in one brand, there is a good chance he has requested one […]
Continue Reading »Today we are supporting the Triumph UK Spring Conference at the National Motorcycle Museum. The Spring Conference is an annual event attended by all Triumph Dealers in the UK which celebrates the end of winter and looks forward to the joys of spring and summer motorcycling. It is an action packed day where dealers gain […]
Continue Reading »Does Traditional Telephone Mystery Shopping Give An Accurate Picture? Does traditional Representing 15 motorcycle manufacturers at multiple locations in Swindon, Cheltenham, Oxford, Reading and Stratford, Blade Motorcycles Group are the latest business to choose Calls2Account as their favoured marketing measurement and call recording service provider. Ian Perkins, Sales Director for Calls2Account comments “We are all […]
Continue Reading »Leading Vauxhall and Suzuki dealer Ludlow Motors have chosen Calls2Account as their preferred supplier for marketing measurement, inbound and outbound telephone call recording. Using the Calls2Account service at their Worcester and Kingswinford dealerships has highlighted the need for accurate and easy to use systems such as those supplied by us. Want to learn more about Call Recording and Call Tracking? Please call us on 08444 […]
Continue Reading »We are pleased to announce that Mark Campbell Motors of Derbyshire are the latest dealer to adopt Calls2Account as the chosen supplier for trackable telephone numbers, inbound and outbound call recording. Representing Great Wall, SsanYong and Daihatsu, the team at Mark Campbell have recognised the value that our service brings to their business. We look […]
Continue Reading »The emphasis on customer care pervades every sector of our industry. We have just finished a pilot of Call Recording and Call Analysis (SCAN) for an NHS hospital. They deal with thousands of patient calls every week and were keen to understand and improve the patient experience they were providing in conversations which, by their […]
Continue Reading »We are pleased to announce that Macrae and Dick have chosen call recording product Calls2Account as the preferred supplier for their head office at Inverness.
Continue Reading »Calls2Account’s Call Recording Service Can Help To Ensure Your Staff Comply With Procedures New car motor finance was up 11% in September compared with the same month last year and more than £1.1 billion was made available through car dealerships.
Continue Reading »The single thing that will differentiate you from your competitors is how well you look after your customers – and implementing a Call Analysis system is a great way to measure this. In many cases, the first point of contact businesses have with their customers is through a telephone call, so it’s essential that your […]
Continue Reading »This is the second in a series of blogs relating to lead management. I have been working in the Motor Industry for 20 years. In that time I have worked with a large number of manufacturers all of whom spent time and money trying to resolve the issue of Dealer follow-up of centrally provided leads. […]
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