Customer Service The Calls2Account Way

We recently appointed Pandora Vignaud as our new Customer Service Manager. She has taken over from Jennifer van der Schans who has gone travelling for a few months. Everyone at Calls2Account wishes her the best in her adventures! When interviewing for Jen’s replacement it got me thinking about our ethos for Customer Service, how we […]

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Ryders Choose Calls2Account As Preferred Inbound Call Recording and Call Tracking Provider

Leading Hyundai dealership, Ryders of Warrington have selected Calls2Account as their preferred supplier for call tracking and inbound call recording. Working closely with the Warrington Dealership Stefanie Hill commented “I am delighted that Ryders have chosen Calls2Account to help measure the effectiveness of their marketing and generate more showroom traffic for the sales team. I […]

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Coulsdon Audi Endorses Calls2Account

In a recent review with Jason Stanger, Sales Manager at Coulsdon Audi, we were delighted to receive the following feedback: “We have been using the Calls2Account system in the business for three months now, and I am really impressed with the system. Not only is it easy to use, but it also offers us a […]

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Laguna Motorcycles Select Calls2Account

We are delighted to announce that Laguna Motorcycles have selected Calls2Account as their preferred supplier for Advertising Call Response Tracking  and Call Recording. Representing Triumph, Harley Davidson, Honda, Suzuki, Yamaha, Ducati, KTM and Kawasaki through five dealerships across Kent, makes Laguna Motorcycles the county’s largest motorcycle dealer group. Andrew Pearce, Managing Director said “We were […]

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Marketing Measurement and Call Recording Systems Have Never Been So Important

The SMMT has recently confirmed that year on year new car sales for period January to end February are 10% up – This is great news and one that the industry welcomes. Even so, this is no time to relax, remember that famous saying – Make hay whilst the sun is shining, well now is […]

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Dealer Lead Follow-Up – A Europe-Wide Problem

We know from research that quick and appropriate telephone follow-up of test drive requests by Dealers has a massive impact on sales. But we don’t really need the research, surely it is just common sense? If a prospect has requested a test drive in one brand, there is a good chance he has requested one […]

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Overcoming Call Reluctance

It is common for us to hear the frustrations of managers that their sales teams do not make enough prospecting calls and that no matter how much they push their sales teams, prospecting remains a weak area of their business. This is often due to what we know as “Call Reluctance”. Call reluctance is something […]

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Bridge Motorcycles Endorse Calls2Account

Bridge Motorcycles represent Triumph, Honda, Suzuki, Yamaha, Kawasaki and Piaggio in Exeter, and are without a doubt the biggest thing on two wheels in the city and surrounding area. Having used Calls2Account for a couple of months, Lee Anthony, Director at Bridge Motorcycles, has just given us the following feedback that we would like to […]

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Tracks Suzuki Dealers Choose Calls2Account

With unlimited trackable telephone numbers to accurately measure the effectiveness of their marketing, and call recording to ensure that customers are always offered the highest levels of customer service, Tracks are the latest dealer to select Calls2Account as their preferred supplier. Ian Perkins, Sales Director comments “We are delighted to have been chosen by Stephen […]

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Calls2Account endorsed by Jack Lilley Triumph

We are pleased to announce that as part of our ongoing work with Triumph Motorcycles, Jack Lilley Triumph in Ashford, Middlesex are the latest dealer to take Calls2Account as their chosen supplier. Dave Lilley, Director commented “Calls2Account is great. I can now clearly measure which marketing works for our business through the use of trackable […]

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