Do dealers treat online and showroom customers differently?

Due to the nature of our business, we are often invited to present about the importance of following up online leads quickly and professionally, and it seems that the issue of poor lead follow-up continues to plague the automotive industry. A recent Sophus3 study highlighted that on average it takes UK dealers 7 hours and […]

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Five million happier customers and counting…

TrackBack’s industry leading platform tracks leads passed from vehicle manufacturer to dealer Over five million leads processed to date, making TrackBack the global leader in lead tracking TrackBack is celebrating having tracked its five millionth lead through its unique lead-tracking platform. Established in 2005, TrackBack has expanded rapidly in recent years as more vehicle manufacturers […]

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General Motors brings new lead-tracking technology to UAE

· General Motors introduces TrackBack’s lead tracking and reporting system to United Arab Emirates · TrackBack’s industry-leading platform tracks the follow-up of leads passed from vehicle manufacturer to dealer · Successful global partnership with General Motors extends to thirteen markets globally General Motors launches TrackBack’s lead tracking and reporting system to its 14 dealers in […]

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Opel Ireland improves lead tracking and reporting with TrackBack

Opel Ireland introduces TrackBack’s lead tracking and reporting system TrackBack’s industry-leading platform tracks the follow-up of leads passed from vehicle manufacturer to dealer Successful global partnership with General Motors extends to twelve markets Opel Ireland launches TrackBack’s lead tracking and reporting system to its 35 dealers today. The programme integrates with Opel’s Siebel lead management […]

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Congratulations to Opel France for your award!

On the 17th December 2015, at the prestigious Shangri-La Hotel in Paris, Opel France won the award for “Best Response within one hour”. The Leads Awards are organised by the automotive newspapers Auto Info, and measured the response to 2600 new and used sales leads submitted to 29 car manufacturers in October and November 2015. […]

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The Pantheon, Colosseum, Gladiators and TrackBack

We are pleased to announce that TrackBack are sponsoring the 15th Annual Automotive CRM & Marketing Excellence conference in being held at the Radisson Blu in Rome. Organised by the European Networking Group, the event takes place over two days on the 10th and 11th November. Our Sales Director, Ian Perkins is attending the conference […]

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